Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40 resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). 

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary 

Responsible for creating a welcoming first and last impression. Provides prompt and courteous service, familiarizes the guest with essential resort services and activities. This position will escort guests to their room and show them the closest safety exit, explain the heating/cooling unit and thermostat, point out other amenities in the room such as the minibar, in-room coffee service, and phones. Be responsible for attending to immediate guest needs and follow through according to the One Ski Hill Place standards. The coordination of timely delivery and retrieval of luggage, amongst other various items, will be of the utmost importance. This position will also act as a doorperson and valet. 

Job Specifications 

• Outlet: One Ski Hill Place

• Expected Pay Range: $20.00 - $21.36 / hour

• Shift & Schedule Availability: Part Time, Year Round (10 months)

• Skill Level - Entry to Intermediate

Job Responsibilities:

• Leads guests to the first available Guest Service Assistant and or to other requested destination in the resort. 

• Respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions and restaurants, meeting rooms according to individual needs
• Timely delivery and retrieval of luggage, amenities, faxes, letters, newspapers, flowers, boxes and various items to the guest rooms. 
• Utilizes all guest profiles and names, and provide preferences accordingly.
• Performing the daily tasks according to the RockResort Standards, and those set forth by the Valet Supervisor or Manager.
• Maintaining a high level of professional appearance, demeanor and ethics in dealing both with guests, co-workers and subordinates.
• Anticipate guests' needs, respond promptly and acknowledge all guests, despite how busy or the time of day.
• Handles confidential information, including guest records, with a high degree of integrity.
• Ensuring good safety practices of guests throughout the hotel, and proper emergency and safety procedures are followed
• Other duties as assigned 

Job Requirements:

• Valid driver's license- required

• Ability to drive a manual transmission- required
• Ability to effectively communicate in English to guests and employees- required 
• Flexible schedule including nights, weekends, and holidays- required 
• Minimum of one year Guest Service experience in a property of similar size and quality- preferred 
• College degree in hopsitality or business related field- preferred
• Bilingual in Spanish- preferred 

The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 501415
Reference Date: 05/01/2024 
Job Code Function: Valet